Support
TutorTrade Support
For support, contact skewsense@gmail.com. Include the email address associated with your account and a brief description of the issue. Requests are reviewed as soon as reasonably possible, but response times can vary.
Login and account help
Check that you are using the same sign-in method and email address used to create your account. If a password-reset link is invalid or expired, request a new one in the app and open the latest email. Contact support if access problems continue.
Subscriptions and Restore Purchases
Optional TutorTrade Pro subscriptions are purchased through Apple In-App Purchase. Use Restore Purchases in the app where supported if an active purchase is not recognised.
To manage or cancel a subscription on iPhone, open Settings, tap your name, choose Subscriptions, and select TutorTrade. Apple provides current instructions in Apple Support.
Deleting a TutorTrade account does not cancel an Apple subscription. Manage the subscription separately through your Apple Account.
Market-data availability
Market data availability and delay depend on the exchange, instrument, and supported third-party provider. Data may be delayed, incomplete, or temporarily unavailable. TutorTrade Pro does not guarantee real-time market data.
Delete your account
Use the account-deletion option in the TutorTrade app where available. If you cannot access the app, email skewsense@gmail.com from the address associated with your account and ask for deletion. We may need to verify the request. Account deletion removes access to the account and does not cancel an Apple subscription.